First ever post - just getting set up here and am a total novice at all this stuff, so bear with me, as we used to say when I worked in a call centre. Which was thoroughly hellish now I come to think about it - it was an IT helpdesk, which I think must be among the worst, but at least I wasn't cold-calling people.
Not a very good effort for a first post, but I'm in a rush and I'll come back later and make it better, promise.
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